Community

hycm53 · 05-29-2023

I always add funds to my account before renewable date. The website used have "add fund" icon on "payment" page then click it to add funds. But now when clicked "Add funds With Credit/Debit Card" on "Payment" page, it will opens new tab window to cha...

hycm53 · 03-29-2023

Today I bought $30 US data, talk & text for 15 days when I arrived at the U.S. After one or two minutes T- Mobile showed up on the screen. I checked iPhone 8 Plus settings, the "VoLTE" was showed up. But there's no "VoLTE" on the iPhone 8 Plus yeste...

hycm53 · 03-28-2023

Today I get message from PM: "Public Mobile here! We've enabled VoLTE (Voice over Long-term Evolution) on our network. To enjoy uninterrupted voice services while roaming in the U.S. a VoLTE certified device and a VoLTE enabled network are required...

hycm53 · 10-15-2022

According to PM "We offer U.S. Roaming Add-Ons with one service, or a combination. All U.S. Roaming Add-Ons will last 10 days. This 10-day period begins when you pay for the Add-On and ends 10 days later at 11:59PM ET." But someone in community said ...

hycm53 · 09-14-2022

There was post that said after received the order number, then can using the order number to check at Canada Post. But my phone order was delivered by UPS. So can't check at Canada Post. If it's sim card order, may can check at Canada Post.

hycm53 · 01-11-2024

@xJSx wrote:I am not trying to sound rude, but I paid for one. I don't want to go and pay for another one.I understand. But the sim card package could be lost. If you can wait then wait the package, but who knows when will come in. If I were you, I w...

hycm53 · 01-11-2024

@xJSx wrote:Hey folks,I made my order for my plan and SIM card on November 14th, 2023. As noted above, I have not received the order. The ChatBot is little-to-no help, and I am unable to submit a ticket because I don't have an order number. I cannot ...

hycm53 · 01-11-2024

@Bre123 wrote:I have hit a wall with receiving SMS when traveling abroad (for the purpose of 2 factor authentication) and so I am contemplating moving my phone to say Telus or Bell that allow for international roaming, but don't want to loose the swe...

hycm53 · 01-06-2024

@Handy1 wrote:@Murphcrud2 If the cruise has wifi you can download voip app like text now and stay in touch with friends and family The cruise does have WIFI but have to paid for it. I went on the ship last year, the WIFI on the ship was very slow, l...

hycm53 · 09-15-2023

@Jasonzhang wrote:Hi there, I just actived my account and got a new phone number. But when I log in my account. The system asking my the one time code from message. However the *******598 is not my phone number. Therefore I can not access my account....

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Add funds to Account

US data talk & text

VoLTE on my phone

When will US roaming add-ons begin?

Phone Order

Re: I have been waiting for my SIM card for approx. 2 months

Re: I have been waiting for my SIM card for approx. 2 months

Re: Can I use my phone number with 2 providers at same time?

Re: Will I be able to use cell on an Southern Cruise to Aruba

Re: Active account but send code to wrong phone number