Going back to 15$ / month plan

[Th3MaTrIx]

@CS_Agent 

Hello, 

I have a Public Account for about 7 years now and I am using it for my son. I am currently on a 29$/month plan but can’t afford this anymore.

I wanted to go back to the 15$ month plan (with 250mb of data) that is available to new customers but when I login to my account I do not have access to this plan anymore.

This is pretty ridiculous and If I can’t get it, I will simply cancel my account as I have to cut my expenses after loosing my job.

Is there anything that can be done to get this plan again ?

[RavingRaven]

Also those on the $15 or $13 plans often use Textnow or Fongo to supplement their limited minutes and/or texts.

[DennyCrane]

Only in Quebec 

 

[Immune]

A $15 plan available to new customers?

[RavingRaven]

@Th3MaTrIx 

This is a bit of a longshot but you can try contacting customer support and explain your financial position. Ask if they can downgrade you to the $19, $20 or $23 plans ($12, $13 or $16 if you take your referral points into consideration). Tell them it's a temporary measure until you find full time employment again as you would prefer to stay with Public Mobile rather than be forced to port out to a cheaper plan with the competition. Certainly in the past Public Mobile would consider financial based requests on a case by case basis. Escalate to a supervisor and/or manager if needed.

If you do have to port out and you are within Freedom's coverage area they have a $10 plan ($5 after autopay discount) similar to the $15 plan but with 100mb of 5G data and Canada/US/Mexico Roaming.

You could also just take a new number with freedom and suspend your Public Mobile account for 88 days and reactivate for 30 days and repeat to save it and it's referrals til you can afford it again. (3×$29=$87 for about 1 year/354 days and still earn 3×7 referral points=21pts+10 anniversary points+4.35 get back points=35.35 points earned enough for 2×$15 bill credits further reducing your yearly cost of $87+tax.)

[DennyCrane]

Averaging out the loyalty points, 5% of $29, and the $7 in referrals, you're netting an average of $9+/month in points, bringing that $29 plan down to just under $20. It's not quite $15, but $20 is very fair for what it is. Unfortunately if you leave and come back as a new customer you will lose the 7 referral points per month, so you'd only be saving $5/month and getting a lot less.

[Th3MaTrIx]

Thanks for all the reply.

I’ll look at the Telus plan. Unfortunately I’ll loose all my referral (7) that I had with Public Mobile which were lowering the price even more but I guess Public Mobile doesn’t care loosing a customer over Telus since it goes in the same pocket anyways.

[hairbag1]

@Th3MaTrIx 

the old plans aren't always available to existing customers to downgrade to. As an alternative, have a peek at Telus. They have a plan that goes for 365 days and costs $100 for the entire year. If you decide to activate that plan, make sure to use the promo code BONUS100 to get Unlimited Canada wide calling (from Canada), unlimited messaging AND 2 GB data every month for that year. You could start a new plan, then port your old PM number to Telus...just make sure to keep your PM plan active until successfully activated with Telus and ported.

added...that works out to about $8.35 cents per month for cell service.

[Handy1]

@Th3MaTrIx  If you live in Quebec you can cancel your current plan and create new account with new sim and email and get the $15 plan otherwise Telus has 365 day $100 plan you can look into 

[BKNS27]

@Th3MaTrIx 

Unfortunately, PM changed their policy so you can’t downgrade from your current plan. You can only upgrade.

A member indicated that there were lower plans in their account so login to your account then under Subscription>Manage Subscription>Change Subscription…it will list all plans you are eligible to change to.

If it is not listed then you can disable Subscribe button and after 90 days. Your account will be closed, SIM will stop working and your number will be lost.

If you want to keep your number then you need to port out to another carrier then get a new SIM and active a new account/SIM.