12-29-2023 11:53 AM - last edited on 12-30-2023 09:31 PM by computergeek541
Do you know if there is a way to get access to promotion for new activations only if I am already a client of PM?
There is a Boxing Week offer at $34 and it is perfect for me.
Thanks!
Solved! Go to Solution.
12-30-2023 09:38 PM
He is on old rewards, he got the $24 plan for $16 after rewards.
12-30-2023 09:37 PM
Persistence and kindness messaging CS_Agent. Check out the redflagdeals forum.
12-29-2023 04:44 PM
@JamJam2 How long your bother been customer ? They on the points system or old legacy $ rewards ?
12-29-2023 04:43 PM
My brother got it that way. Just ask nicely.
12-29-2023 04:40 PM
@JamJam2 Are you one of those people can you confirm ?
12-29-2023 04:39 PM
Message CS_agent, I have heard of a few people getting the promo plans. Just keep trying.
12-29-2023 12:26 PM
HI @on2wheels @RattlesnakeArmy
plans for new activation only are only for new customers. Support agent cannot help
12-29-2023 12:24 PM
@RattlesnakeArmy wrote:I suggest that every customer wanting access to the "new activations only" plans contact customer support and ask them to honour those plans for current customers of Public Mobile.
Tried this, didn't go anywhere.
12-29-2023 12:14 PM
@RattlesnakeArmy Me either but when it’s new activation only what can you do ?
How ever if your on old rewards saving $7 every 30 days you can still get the 60GB for $40 and with your $7 off that’s $33 $1 better then the new activation plan 50GB for $34 with 10GB extra data to enjoy ,so your still comming out ahead of the new activation plan does
12-29-2023 12:12 PM
This is where I am at. I don't believe that we should be forced to create a new account in order to access promotions.
12-29-2023 12:07 PM
Thank you! True, I would rather keep my phone number
12-29-2023 12:07 PM
@RattlesnakeArmy Or if you really want it just create a new account with new email and sim it’s what I did
12-29-2023 12:06 PM - edited 12-29-2023 12:06 PM
I suggest that every customer wanting access to the "new activations only" plans contact customer support and ask them to honour those plans for current customers of Public Mobile.
12-29-2023 12:03 PM
@Juliette1990 Bear in mind that you won't get to keep the same phone number for a new account (unless you port out and then back in again). It may not matter to you if it's not a number you've had for a long time. Check also the plans available to existing customers which can only be seen by logging in to your phone account. You can change to any of those without changing your phone number.
12-29-2023 11:57 AM
Thank you!
12-29-2023 11:56 AM
Got it! Thank you!
12-29-2023 11:55 AM
start a new account altogeather. Get a PM sim or free esim.
12-29-2023 11:55 AM
@Juliette1990 No sorry not for existing customers , if you really want the plan you need to create a new account with new email and new sim . It’s what I had to do to get that plan
12-29-2023 11:54 AM
sorry, those new boxing day deals are only for new activations and existing subscribers won't have access to it.