@Anthony86 wrote:
I'm trying to change to the flash sale (ending Oct 31/24) but the promotion doesn't appear on the list of plans I can select. There's no small writing fine print disclaimers stating that the promotion if for New Activations only. How do I change my (and my wife's) account to this promotion?
Also, just to confirm, the promotion states that it's 50GB CAN-US. Please confirm this means I can actually use data while I'm visiting in the US.
Hello @Anthony86
I've taken a look at the plan in question. I do not see the NEW CUSTOMERS ONLY on the front page or in the details page. Therefore there should be no reason why you could not transfer to it. Please create a ticket to a CS Agent to add this to your account. Just note, if they approve it, you will lose anything you paid for recently and will have to make a payment right away. EDIT: Oh and yes. Roam like home. So when you're in the US you can make and take calls text US Can and use data too. EDIT 2: Your wife will have to create an account here on the forum too and ask as well, sadly you can't do both as each account is seperate.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
