Which plan are you looking to switch to?Send a private message to CS_Agent and explain that you would like a certain plan, which plan you are on, and how many years you have been a loyal customer. Ask nicely.I wanted the 24$/4G plan but was on the 25...
If you have been with PM a long time and given multiple referrals, try sending a politely worded message to CS_Agent and ask for this plan.I was offered the switch as have other PM users.
Send a private message to CS_Agent and very politely ask to be switched to the 29$/30GB/4G plan. I asked for the 24$/4GB plan and the agent said they could NOT help me with that plan but COULD help with the 29$/30GB/4G plan.I hope this helps you