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[New Public Mobile Plans] The less we spend, the more you save.

J_PM
Public Mobile
Public Mobile

Hey Community, 

 

We have some big news to share with you! We’re introducing new plans at Public Mobile, starting October 17. 

 

Our 100% digital storefront and online support means we can pass our savings onto you.  All our 4G speed plans now come with digital savings, because when we save, you save. Case and point: Get 5 GB for $40.

 

What does this mean for you?

Along with our other affordable 3G speed plans, you will now have access to our new 4G speed plans that come with digital savings.

 

Plan Details:

NEW 4G plans available as of October 17

J_PM_0-1666013106010.png

 

3G plans available as of October 17

J_PM_1-1666013165430.png


To learn more about our new plans, visit Public Mobile Plans

 

Thank you, 

 

Public Mobile Team

 

69 REPLIES 69


@Mitch15 wrote:

I can not find that offer anywhere??


  1. Login to the "My Account" portal
  2. Click Plan & Add-Ons
  3. Click "Change my plan"
  4. Under "4G Plans" you may initially see a $40/5GB plan, but click the yellow down button to the right, to scroll down to another $40 plan that is the 15GB one I am referring to. It is not advertized on the main website -- it only shows up in the "My Account" portal.

It might help to perform those steps on a PC, not a mobile browser to see things better. This is what it looks like:

15GBfor40.png

Mitch15
Good Citizen / Bon Citoyen

I can not find that offer anywhere??

Mitch15
Good Citizen / Bon Citoyen

Haven’t heard about that plan, they haven’t switch my plan as of yet. Thxs for the info. 

@Mitch15Maybe you missed it, but there is currently another "unpublished" plan in the self-serve portal for a limited time (possibly end of November) you can switch to - $40/month for 15GB of 4G speed data with no end date - maybe setting your upcoming renewal to switch to that one instead! The extra data for one you are currently set to switch to will run out after 12 months.

😊👍😎

Mitch15
Good Citizen / Bon Citoyen

They slow it down to get you to switch plans, I accepted their offer of 4G-12GB $40/mth but it hasn’t been switch yet, looking to see if others are in the same boat. 

@Honeybuns7887   Choose "Change plan on renewal date" if you are not in a rush for the new data.

 

Also, you are in 3G speed plan now.  It will be 48 hours after the plan change before the new speed will come

Enjoy

Honeybuns7887
Great Neighbour / Super Voisin

Thanks for pointing that out for me I hadn't seen it until you mentioned it I will go ahead and change it now!!

 

Thanks a bunch, crossing fingers for smooth transition 😉💯👌

ryjawar77
Good Citizen / Bon Citoyen

Save yourself some time and grief. Log in from a computer (not cellphone) to publicmobile.ca and you will have the option to change to a $40/15GB 4G plan. You don’t get the promo data, but this stays for as long as you have the plan annd it’s a much better plan in my opinion.  And 3G plans are terrible IMHO. Other than talk and text, it is not usable for me. 

@Honeybuns7887   if you are willing to pay $40- 5G, are you aware that there is a $40 - 15Gb plan now?  it is as good as having the 12MONTH12GB, or better.  The best part is that once you joined, this is a plan with no end day, not 12 months 

 

 

Honeybuns7887
Great Neighbour / Super Voisin

I'm looking to upgrade my plan from 3G speed 35$ for 3GB data and wanting to get 4G speed 40$ for 5GB data...

Unfortunately if I do change I'm not getting the 12MONTHS12GB promotion which would have been pretty awesome and I would have changed my plan right now.... But since I am not getting the promotion I'll shop elsewhere 😓

I loved public mobile and have been a customer for many years I hate to have to look elsewhere for better options/promotions 💔😓

Pawprints1986
Town Hero / Héro de la Ville

@treefrog it used to be re the data on wcdma, I could reach even as much as 6 or 7 Mbps download... But now? As of right now 2.9 download and only 0.8 upload and it's not quite 7am, not peak hours. Last time I checked at 8pm a while ago I was getting 0.5 download and 0.01 upload. I'm often brought back to the dialup days trying to use wcdma data lol. (But, odd is when I'm in a voice call but they send me a picture which I then download via using speakerphone and navigating my text app... It works fine in that context. )

 

3g for data has all but 💩 the bed most of the time it seems. 

 

I don't know what the difference is, voice vs data, as far as speed and reception you can pull in? But if voice worked only as well as wcdma data does now it would be static garbage, or iffy at best

 

I wish I understood the inner working better. Makes 0 sense as an observer 🤔

treefrog
Town Hero / Héro de la Ville

@Pawprints1986 

If voice is fine why not stay on 3G only? Your 3G network data should be fine and faster than 3mbps.

Pawprints1986
Town Hero / Héro de la Ville

It's true, I thought my living space was completely to blame (ground floor building), but the other day I had spotty data outside... Wcdma data is virtually unusable half the time anymore, voice still works well so I don't get it. LTE starting to see the same lag also but not as bad. 😕 but also not interested in the larger buckets for more money. I don't need it nor want to spend the extra for no reason

ryjawar77
Good Citizen / Bon Citoyen

Yep, 3G is unusable. Unless I was at home on wifi, I could text and call (don’t need data for that). My honest opinion? They should migrate people on 3G over to 4G for same price. 3G is getting worse and worse and most 3G plans are just throttled 4G plans now. 

I found that the 3G was basically unusable so wasn’t worth the money. 

@ryjawar77 did you mean the 3G or 4G unusable??

ryjawar77
Good Citizen / Bon Citoyen

I had a 3G plan, but I changed it as soon as 4G became available. I found that the 3G was basically unusable so wasn’t worth the money. 

ryjawar77
Good Citizen / Bon Citoyen

Once you change plan, you keep your new plan so long as you pay each month and keep your number active. I’m on the student $55/mo 20GB and it has kept going even though the offer is expired. 

Aiden
Great Citizen / Super Citoyen

Seems like as of this morning (Oct 28, ~8am EST,) existing customers have a new hidden promo of $40 for 15gb/month

 

any updates/background from official PM folks or oracles about this?

 

there is a Reddit and redflagdeals thread about it and people are switching from their current $40/$35 plans to this, and seems like those with the fall 2016 promo is finally switching too

jjane
Great Neighbour / Super Voisin

I would love to see a smaller 4G plan ($30 for 1GB, as offered by Telus, Koodo, and PC Mobile).  

Franco3
Great Neighbour / Super Voisin

Love the new plans >>> may I suggest in these tough times $30 for 2Gb

@manhdao 

 

Rewards don't change based on a plan change. You'll keep them.

manhdao
Great Neighbour / Super Voisin

Dear J_PM: I am on the $40 5GB at 3G plan with rewards from pre-authorized payments, loyalty and refer-a-friend.

Will I be able to keep the existing rewards after converting to the $40 5GB at 4G speed?

Thanks in advance for your help!

kim3
Great Neighbour / Super Voisin

Yup, we tried both of those.  CS helped us, and it's all working now.... Apparently when the plan change went through it didn't load properly.  🙄 So they reset something on their end, and now it's working on our end.  

dabr
Mayor / Maire

@kim3    Hopefully, customer support has been in touch by now.  Have they tried rebooting or removing the SIM to another unlocked phone and rebooting and then back and rebooting?

mitchnet12
Model Citizen / Citoyen Modèle

It looks like it's a good time for new customers to sign up with a $40 plan with the 12MONTHS12GB promo code. It's nice to pass along those savings.

 

Unfortunately for most customers, this announcement is similar to another recent announcement, which shall remain "Nameless".

kim3
Great Neighbour / Super Voisin

That's great, except I updated both my sister and my mom to one of these new plans, which kicked in yesterday.  They now only have outgoing calls, incoming calls get an error message, claiming they're not set up to receive calls, etc.  And now my sister is unable to do her job as a result.  I've contacted CS_Agent, but that's a whole other issue, taking hours to get a response.

darlicious
Mayor / Maire

@hTideGnow @dust2dust 

Hmmmm....therevseems to be some redacting here? Has there been an outbreak of foot in mouth disease? Keep your masks on people.....it's much harder to accidentally stick things in there?!!😷😷😄

.