Accidentally subscribed add on

[Chshivani2]

Hi, I recently joined public mobile service. I was just looking at different plans and accidentally purchased a new one even though I already have an active plan on my number that I recently purchased and the cycle is still active. Could you please help me with it

[CharlieWhisky]

Hi, you will need to contact a Public Mobile agent

You can use the orange chatbot icon on the lower right to open a ticket.  Type submit ticket and select Contact us A Public Mobile customer support agent will help. 

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

You can also send a private message with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_agent will reply to your Community inbox within 2 to 4 hours. You can check your inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage