06-21-2024 11:43 AM - last edited on 06-21-2024 02:52 PM by computergeek541
Hey folks,
I submitted a ticket asking about setting up wifi calling yesterday, and got a bit of good news in the response. No indication exactly when yet, but it sounds like it's coming...
"Unfortunately for the moment wi-fi calling isn't implemented with us, but it will in the nearby future, I can't say when exactly, but the moment it's active you'll be notified. 🙂
Andu"
That'll make such a difference for me as I routinely use my phone in areas with poor cell service, or often no cell service whatsoever on any network, so wifi calling is really important for me to be able to receive calls, texts, 2fa codes, etc.
Just thought I'd share the good news as there's been a number of threads about this previously. I'll believe it for sure when it happens, but I'm optimistic.
2 weeks ago
@Pelbaxdar Aside from a random agent, likely speaking out of turn when mentioning it to the OP, there has been no official word or hint of it coming. I won't say it'll never come, but I'd be very surprised if anything was currently in the works.
2 weeks ago
It's now fall 2024. Any updates on this? Wifi calling is now a deciding feature for me. If PM doesn't implement it by the end of this year I'll be switching to Freedom Mobile.
07-21-2024 02:45 PM - edited 07-21-2024 03:01 PM
@Wayworn Telus has it because it is a Tier 1 provider.
PMis a tier 3 provider and at the moment, none of the tier 3 has it. It might come one day, like 5G and eSIM both cane to Tier 3 unexpectedly. But as of today, no solid sign that Wifi calling isncomimg here any time soon
07-21-2024 02:32 PM
I think that it's just a matter of time because Telus does support WIFI calling features ----
Information about the TELUS Wi-Fi Calling service for Apple and Android devices
07-12-2024 04:41 PM
Good to know this
07-04-2024 08:43 PM
Yes, I understood this using context from the original post, and was expressing how great this would be.
07-04-2024 06:33 PM - edited 07-04-2024 06:49 PM
@Fluffyone wrote:This is amazing! I’ve almost considered switching providers over this, but the price of Public is just too good. I’ll be glad to get better connectivity through Wi-Fi
There has been no official announcement about Wi-Fi calling. Customers should not expect this feature any time soon.
07-04-2024 06:04 PM
This is amazing! I’ve almost considered switching providers over this, but the price of Public is just too good. I’ll be glad to get better connectivity through Wi-Fi
07-04-2024 10:23 AM
Really hope this is true .
Although I live in Toronto surrounded by towers , I'm in an older apartment building with lousy cell reception for much of the year when the doors and windows to the outside are closed.
This is the one feature I miss after porting from Koodo earlier this year.
06-21-2024 02:47 PM
Google Voice is not Wifi Calling, it is using Wifi (or mobile data) to call, but it is an VoIP app
06-21-2024 02:41 PM - edited 06-21-2024 02:41 PM
@will13am The continuity of my regular phone number for calls and texts is important to me though, as I have business dealings that are not conducive (or convenient) to juggling multiple numbers. My situation works good as-is, but Rogers definitely has a better WiFi calling implementation.
06-21-2024 02:37 PM
@DennyCrane wrote:@umnikke8 Yes, **if** WiFi calling comes to Public Mobile it will be Canada only. I have a Telus line with US and Mexico included, but even their wifi calling only works in Canada. It's unfortunate because sometimes I'm in poor reception areas in the US.
Google voice is your WiFi calling in the US. In fact you can look at it as international WiFi calling.
06-21-2024 02:00 PM
@umnikke8 Yes, **if** WiFi calling comes to Public Mobile it will be Canada only. I have a Telus line with US and Mexico included, but even their wifi calling only works in Canada. It's unfortunate because sometimes I'm in poor reception areas in the US.
06-21-2024 01:34 PM - edited 06-21-2024 01:37 PM
@golfball - That was me. Someone on Reddit told the same answer earlier this year. Should see if I can post it here.
EDIT: Found it on my old account:
06-21-2024 01:18 PM
@LitlLdy wrote:
@will13am wrote:
@LitlLdy wrote:@matthewfc , thank you for sharing this. Customers like me can definitely benefit from Wi-Fi calling. Even when I am at home my cellular signal isn’t always good. The town I live in doesn’t have any Telus towers here & there’s only one Bell tower which I connect to for Public Mobile. Rogers has 2 towers here.
Some CS_Agents don’t always provide correct information but I trust Andu when he says something. 🙂
Telus and Bell have tower sharing agreements for most of Canada.
@will13am , I know but unfortunately there’s only 1 Bell tower here which I connect to & most of the time it is not strong enough for a reliable signal here in town whether I choose 3G, LTE or 5G Auto.
If you use an app like network cell info lite for android, you can determine the type of hardware on that tower. It is likely the same spectrum might be used across the 3 networks which explains why changing network type doesn't do anything.
06-21-2024 01:13 PM
@slusagm wrote:hi @matthewfc
RCS is pretty much the iMessage for Android users. I think iOS finally agree to open up iMessage for Android with RCS,it will come soon
Yeah, RCS is coming to iOS. AFAIK that doesn't have anything to do with wifi calling or routing SMS or RCS over wifi though.
06-21-2024 01:12 PM
@will13am wrote:
@LitlLdy wrote:@matthewfc , thank you for sharing this. Customers like me can definitely benefit from Wi-Fi calling. Even when I am at home my cellular signal isn’t always good. The town I live in doesn’t have any Telus towers here & there’s only one Bell tower which I connect to for Public Mobile. Rogers has 2 towers here.
Some CS_Agents don’t always provide correct information but I trust Andu when he says something. 🙂
Telus and Bell have tower sharing agreements for most of Canada.
@will13am , I know but unfortunately there’s only 1 Bell tower here which I connect to & most of the time it is not strong enough for a reliable signal here in town whether I choose 3G, LTE or 5G Auto.
06-21-2024 01:11 PM
hi @matthewfc
RCS is pretty much the iMessage for Android users. I think iOS finally agree to open up iMessage for Android with RCS,it will come soon
06-21-2024 01:10 PM - edited 06-21-2024 01:11 PM
@will13am wrote:A lesser discussed item is RCS which you could call WiFi texting. The iOS users in the crowd will get access to the feature later in the year when a new OS update rolls out. Android users have had the feature for some time now.
I'm an iOS user, and I'm fairly sure I was able to send SMS over wifi using wifi calling on rogers previously. I don't think it's an android-only feature. I know for sure I've received SMS over wifi when connected that way, because I've used it to get a 2FA code with no cell service at all.
06-21-2024 01:06 PM
@LitlLdy wrote:@matthewfc , thank you for sharing this. Customers like me can definitely benefit from Wi-Fi calling. Even when I am at home my cellular signal isn’t always good. The town I live in doesn’t have any Telus towers here & there’s only one Bell tower which I connect to for Public Mobile. Rogers has 2 towers here.
Some CS_Agents don’t always provide correct information but I trust Andu when he says something. 🙂
Telus and Bell have tower sharing agreements for most of Canada.
06-21-2024 01:04 PM
@matthewfc , thank you for sharing this. Customers like me can definitely benefit from Wi-Fi calling. Even when I am at home my cellular signal isn’t always good. The town I live in doesn’t have any Telus towers here & there’s only one Bell tower which I connect to for Public Mobile. Rogers has 2 towers here.
Some CS_Agents don’t always provide correct information but I trust Andu when he says something. 🙂
06-21-2024 12:58 PM
true @umnikke8, I think most Canadian mobile companies limited the Wifi calling within Canada
06-21-2024 12:56 PM
Good news for us @matthewfc
I learned that the lower tier companies don't give Wifi calling. But PM was the first one to offer 5G out of tier 3, maybe they will be the first to offer Wifi calling. That really help for people with poor network connection
06-21-2024 12:55 PM
@hairbag1 wrote:so basement dwellers and others with degraded cell signal / poor cell reception will appreciate the wifi calling feature. Good on PM to add this benefit.
A lesser discussed item is RCS which you could call WiFi texting. The iOS users in the crowd will get access to the feature later in the year when a new OS update rolls out. Android users have had the feature for some time now.
06-21-2024 12:53 PM
Yeah, I hope they don't, but it being georestricted does seem likely, since that's what Koodo does. I'm of the opinion that the CRTC should prohibit artificial restrictions on wifi calling. Back when I was on rogers, I had wifi calling enabled, and then paid for wifi on a flight, and I actually received an incoming call, so technically it can work anywhere if they don't artificially restrict it. Regardless, it would still be very useful for me personally, as my primary use for it is areas close to home with no cell service, rather than travel. And when I do travel most of the time it's to the USA where I have unlimited roaming on PM anyway. If they're smart and technically able to do it, they'd at least allow USA wifi calling for people with unlimited USA plans (since that could actually save them money.) For folks who do want to use it travelling, from what I've read it's a little finicky but possible to do on Koodo, by disabling location services and activating a VPN before enabling wifi calling.
06-21-2024 12:41 PM
It won't change much for most users, especially not in big urban areas. For those of us who live in rural areas like me, it means being able to make and receive calls where there is a wifi connection available, but no (or very marginal) connection to the Telus cell network. I visit friends who have wireline internet and wifi, but no connection to any cell towers on any network (not even for SOS calls), and it's very useful in situations like that. It can be useful for folks in concrete walled basement apartments too sometimes, even in urban areas, if they don't have a good connection to the cell network at home.
06-21-2024 12:39 PM
hi @matthewfc
A reply from Audu should be reliable. thanks for the good news.
06-21-2024 12:26 PM
so basement dwellers and others with degraded cell signal / poor cell reception will appreciate the wifi calling feature. Good on PM to add this benefit.
06-21-2024 12:22 PM
@golfball wrote:This is not the first time 2024 has been mentioned for Wi-Fi calling. Earlier this year someone said CS had mentioned summer 2024, and that it'll be available in Canada only.
The Koodo site informs what we can reasonably expect when WiFi calling rolls out. There is nothing stopping me from dreaming big. Public Mobile did get 5G before Koodo.
06-21-2024 12:17 PM
@hairbag1 wrote:for us un-informed...can you explain how wifi calling will benefit the masses.
The Koodo site explains how WiFi calling extends talk and text capabilities when the mobile network connection is weak. So pretty much WiFi operates as an extension of the mobile network. I am guessing this feature is useful for maybe 5% of the customer base.