08-23-2023 01:22 PM
How can I get support for unauthorized access?
How can I pay if I can't login?
08-23-2023 01:51 PM
Have you tried dialing 611 from your device to make a payment?
08-23-2023 01:41 PM
Do you have issues logging in? And receiving security code?
Or somebody took over your account and changed password, etc.?
08-23-2023 01:32 PM
@Srd1 wrote:How can I get support for unauthorized access?
How can I pay if I can't login?
Hi @Srd1
do you know the 4 digits pin? you can use *611 to pay
or you can buy a voucher from Shopper's drug mart and load the voucher using *611
And of course, you want to try login My Account still, did you try to use Incognito/Private/Secret mode?
08-23-2023 01:24 PM
@Srd1 Here’s how
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437