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Plan Cancelled

AnaCarolinaRez
Great Neighbour / Super Voisin

I canceled the plan, and now, two months later, I was charged for the canceled plan. When I log in, I can’t access my account. I would like the amount to be refunded. How should I proceed?

4 REPLIES 4

Immune
Great Citizen / Super Citoyen

I hope that on your account page you did disable auto renew. On your account page --->  click on payments and then ----> disable  subscribe. If you did and it still charged you then Contact customer support. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@AnaCarolinaRez  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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