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Unauthorized access

Srd1
Great Neighbour / Super Voisin

How can I get support for unauthorized access?

How can I pay if I can't login?

4 REPLIES 4

Priority
Deputy Mayor / Adjoint au Maire

Have you tried dialing 611 from your device to make a payment?

Yummy
Mayor / Maire

Do you have issues logging in? And receiving security code? 
Or somebody took over your account and changed password, etc.?

hTideGnow
Mayor / Maire

@Srd1 wrote:

How can I get support for unauthorized access?

How can I pay if I can't login?


Hi @Srd1 

do you know the 4 digits pin? you can use *611 to pay 

or you can buy a voucher from Shopper's drug mart and load the voucher using *611

And of course, you want to try login My Account still, did you try to use Incognito/Private/Secret mode?

Handy1
Mayor / Maire

@Srd1  Here’s how 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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