01-10-2023 04:46 PM - edited 01-10-2023 05:52 PM
Is there any way to have the SMS/e-mail gateway disabled for my account? I am suddenly getting all sorts of spam via [myNumber]@msg.koodomobile.com.
Please don’t suggest blocking the originator— they change their address each time.
[Edited to add: And, no, I am not changing my phone number.
Also, just because you don’t know or know that this option is not available via the user interface doesn’t mean it’s impossible. If I walked into PM headquarters with a million dollars to offer to the engineer who solved this problem, you know it would get solved. I am hoping to find a solution without a bounty. 🙂 Please don’t respond unless you have technical insight. ]
Solved! Go to Solution.
01-20-2023 04:13 PM - edited 02-17-2023 08:32 AM
Hi @MXkeVd1omkS1bia AFAIK, this is not something you can turn it off. It is a free feature. But one that Pm didn't really advertises
01-20-2023 04:11 PM
This isn’t the response I was hoping for, but the workarounds in the article are probably the best anyone in the community can do.
There was a typo in the URL. The article can be found here: https://www.pcmag.com/how-to/block-robotexts-and-spam-messages
Thanks, @Luddite !
01-20-2023 03:12 PM - edited 01-22-2023 08:03 PM
@MXkeVd1omkS1bia Perhaps useful? https://www.pcmag.com/how-to/block-robotexts-and-spam-messages
01-10-2023 07:14 PM
Not on iphone. The message appears from the email address of the sender.
01-10-2023 07:04 PM
Luckily, these messages should all come to your phone from the same number, generally (999) 999-9999. There is no way to turn off the email gateway for your account, but there are multiple ways of blocking the number at your end. Some phones have SMS spam functions, but even if yours doesn't you should be able to just save the number as a contact, and change its notification settings to no notification/pop-ups and no sound. In that case they still appear in your text app, but you won't notice them anymore. Of course, this won't be a solution if you actually use the email gateway...
01-10-2023 06:52 PM - edited 01-10-2023 06:52 PM
@MXkeVd1omkS1bia wrote:Is there any way to have the SMS/e-mail gateway disabled for my account? I am suddenly getting all sorts of spam via [myNumber]@msg.koodomobile.com.
Please don’t suggest blocking the originator— they change their address each time.
[Edited to add: And, no, I am not changing my phone number.
Also, just because you don’t know or know that this option is not available via the user interface doesn’t mean it’s impossible. If I walked into PM headquarters with a million dollars to offer to the engineer who solved this problem, you know it would get solved. I am hoping to find a solution without a bounty. 🙂 Please don’t respond unless you have technical insight. ]
One million dollars is not a lot of money as you think. If you can offer at least 10 million dollars that may will help, lol.
01-10-2023 06:02 PM
01-10-2023 05:39 PM
@HALIMACS better luck if the number was ported in. Those spammers do know the set of number they are "attacking" belongs to Telus/Koodo. If you have a ported number, they won't "attack" you (let say Rogers number) on the Koodo domain
and honest , you don't move house because of junk mail , why would you change number for spam text.. lol
01-10-2023 05:35 PM
Uhm, it could help @softech , shouldn't it?
The destination is the user's mobile number. If they have a new number, there's a good chance they'll not occur. (at least unless the Spammers reach them on the OP's new number...)
Am I missing something in offering the recommendation?
01-10-2023 05:26 PM - edited 01-10-2023 05:33 PM
@MXkeVd1omkS1bia no, you cannot turn off the email to sms gateway. No way to do that. It is convenient for people to "text" you without. a phone on hand, but it also a GOLD for spammers
Changing number won't help either. those spammers just programmatically generate those email..They weren't really just targeting you. Hope it will die down when they are tired of the Koodo domain
01-10-2023 05:05 PM
May not be a relevant option, but you can change your number with public mobile 4 times per cycle, free of charge.
01-10-2023 05:01 PM - edited 01-10-2023 06:40 PM
You can be unsubscribed from promotional marketing from brands under the telus umbrella but keep in mind this also unsubscribes you from promotional freebies like the holiday gifts, targeted promotional plans and the like and may prevent you from recieving notices regarding rate hikes or changes to plan features or key terms. Contact customer support if you want to be unsubsribed from these kind of marketing promotions.
Edit:
As pointed out that these are spammers taking advantage of the koodo name vs just excessive marketing under the telus family my suggestion will not be effective in this case.
@MXkeVd1omkS1bia please ignore my advice.
01-10-2023 04:51 PM
I do not think PM can turn off SMS for you.
And as you said, there is no way to block these numbers as they are all spoofed anyway. Be patient and they will eventually stop.
I have not received not one spam SMS during last year. And I did block voice mail so no spam calls there either. It was a little nightmare before I blocked vmail receiving all kind of messages in foreign languages.