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My Account

50
Great Neighbour / Super Voisin

I’m trying to change my phone number. It tells me to go to My account, and find Phone section. I can’t seem to get off the cover page. 

5 REPLIES 5

BKNS27
Mayor / Maire

@50 

Sounds like you are on the PM app. My friend indicated that the app is not user friendly.

Just click on + in circle bottom left>Profile>My Phone Number and click on the pencil icon to change.

Phil_Adelphus
Mayor / Maire

@50   If you don't see the slide out menu on the left shown in the pictures, look for a v next to the shopping card icon near the top right and tap that.  It used to be that on a browser there was a > at the bottom left to slide out the navigation menu but that changed a week or so ago, on my browser at least. 

Handy1
Mayor / Maire

@50  

Change # on profile tabs

Handy1_0-1708966676319.jpeg

 

 

softech
Oracle
Oracle

@50 

Login to My Account, click Profile, and you can update the phone number by clicking on the pencil to the right of the phone number there

https://myaccount.publicmobile.ca/en/account/profile/update/phone-numberhttps://myaccount.publicmobile.ca/en/account/profile/update/phone-number

if you are unable to see the Profile page, use this direct link on a browser to get to phone number changing page:
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number

If you are using the app or browser on the phone, you can click   or    at the bottom left to bring up the menu and go to Profile that way

hTideGnow
Mayor / Maire

HI @50 

click Profile and you will see the phone number there, click the pencil besides that and you can update your phone number

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