02-26-2024 11:53 AM
I’m trying to change my phone number. It tells me to go to My account, and find Phone section. I can’t seem to get off the cover page.
02-26-2024 12:44 PM
Sounds like you are on the PM app. My friend indicated that the app is not user friendly.
Just click on + in circle bottom left>Profile>My Phone Number and click on the pencil icon to change.
02-26-2024 12:37 PM - edited 02-26-2024 12:37 PM
@50 If you don't see the slide out menu on the left shown in the pictures, look for a v next to the shopping card icon near the top right and tap that. It used to be that on a browser there was a > at the bottom left to slide out the navigation menu but that changed a week or so ago, on my browser at least.
02-26-2024 11:57 AM
02-26-2024 11:56 AM - edited 02-26-2024 11:56 AM
Login to My Account, click Profile, and you can update the phone number by clicking on the pencil to the right of the phone number there
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number
if you are unable to see the Profile page, use this direct link on a browser to get to phone number changing page:
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number
If you are using the app or browser on the phone, you can click ⊕ or ⧁ at the bottom left to bring up the menu and go to Profile that way
02-26-2024 11:54 AM
HI @50
click Profile and you will see the phone number there, click the pencil besides that and you can update your phone number