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My Account

50
Great Neighbour / Super Voisin

I’m trying to change my phone number. It tells me to go to My account, and find Phone section. I can’t seem to get off the cover page. 

5 REPLIES 5

BKNS27
Mayor / Maire

@50 

Sounds like you are on the PM app. My friend indicated that the app is not user friendly.

Just click on + in circle bottom left>Profile>My Phone Number and click on the pencil icon to change.

Phil_Adelphus
Mayor / Maire

@50   If you don't see the slide out menu on the left shown in the pictures, look for a v next to the shopping card icon near the top right and tap that.  It used to be that on a browser there was a > at the bottom left to slide out the navigation menu but that changed a week or so ago, on my browser at least. 

Handy1
Mayor / Maire

@50  

Change # on profile tabs

Handy1_0-1708966676319.jpeg

 

 

softech
Oracle
Oracle

@50 

Login to My Account, click Profile, and you can update the phone number by clicking on the pencil to the right of the phone number there

https://myaccount.publicmobile.ca/en/account/profile/update/phone-numberhttps://myaccount.publicmobile.ca/en/account/profile/update/phone-number

if you are unable to see the Profile page, use this direct link on a browser to get to phone number changing page:
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number

If you are using the app or browser on the phone, you can click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Profile that way

hTideGnow
Mayor / Maire

HI @50 

click Profile and you will see the phone number there, click the pencil besides that and you can update your phone number