02-26-2024 11:53 AM
I’m trying to change my phone number. It tells me to go to My account, and find Phone section. I can’t seem to get off the cover page.
02-26-2024 12:44 PM
Sounds like you are on the PM app. My friend indicated that the app is not user friendly.
Just click on + in circle bottom left>Profile>My Phone Number and click on the pencil icon to change.
02-26-2024 12:37 PM - edited 02-26-2024 12:37 PM
@50 If you don't see the slide out menu on the left shown in the pictures, look for a v next to the shopping card icon near the top right and tap that. It used to be that on a browser there was a > at the bottom left to slide out the navigation menu but that changed a week or so ago, on my browser at least.
02-26-2024 11:57 AM
02-26-2024 11:56 AM - edited 02-26-2024 11:56 AM
Login to My Account, click Profile, and you can update the phone number by clicking on the pencil to the right of the phone number there
if you are unable to see the Profile page, use this direct link on a browser to get to phone number changing page:
https://myaccount.publicmobile.ca/en/account/profile/update/phone-number
If you are using the app or browser on the phone, you can click ⊕ or ⧁ at the bottom left to bring up the menu and go to Profile that way
02-26-2024 11:54 AM
HI @50
click Profile and you will see the phone number there, click the pencil besides that and you can update your phone number