Did anyone give up porting their number out of Public Mobile due to the frustration of calling and dealing with their porting department? First of all, their SMS message never comes. Then, if you call the porting department, you get put on hold for an hour only to be cut off because "their is no one available to take your call".
I swear this is their customer retention program.
Solved! Go to Solution.
Did you call freedom's porting department or the telus/koodo (pm) porting department? Did pm customer support tell you they had recieved the request to port out? Can you double check with freedom the account # used and compare with your account just to be sure it's correct?
Sent you a private message.