Customer Service. Can you migrate me to the 20gb for 39$

[Winger1919]

 Service. Can you migrate me to the 20gb for 39$

[Winger1919]

Thank you for the information.  Much appreciated

[Winger1919]

Yes,  just that stuff..... good to know... thank you

[Handy1 · Accepted solution]

@Winger1919  If it’s the free holiday give away data and long distance mins then yes you get to keep those to untill all used up 

[Winger1919]

Thank you.    It is just free gb and minutes from the past PM have as a gift,  but it is a nice extra cushion

[Handy1]

@Winger1919 @You will keep your old rewards and add ions untill all used up but if you have promotional data that you will most likely loose 

[Winger1919]

Ok thank you..... If I do this myself,  I would lose all my free gb and many minutes of bonuses that I currently have,  I was going to mitigate the losses,  any thoughts

[HALIMACS]

@Winger1919 

 DELETED - already posted above 😉

[Handy1]

@Winger1919  If you haven’t already downloaded the new public mobile app and create your ever safe I’d . Start there sign in and change your subscription plan there and change in renewal and not immediately so you don’t lose money in current cycle it should look like this I just changed mine 

[hairbag1]

@Winger1919 

log in to your account on a laptop, find Subscription and Add-ons...look to the right for Change Subscription. Make your selection but best to Change at renewal.

added...

[hTideGnow]

hi @Winger1919 

you can do it yourself. 

Login My Account, go to Subscription & addon , click change Subscription and you can choose that plan under 4G plans 

[DDM69]

@Winger1919 this is not customer service.  Public Mobile is self serve.  You have to manage your own account.