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Hi. We set our daughter up with canada US 5g plan yesterday, e-sim ,,, but now she crossed border from windsor, Ontario to Detroit Michigan, and had no ability for data, can't send or receive pics and is frustrated with the change from fido to public...

Hi,  trying to solve a time sensitive deal offer and submitted two separate tickets for resolution, no CS contact in any way,  took screen shots of ticket info,  so being time sensitive,  this is not a great situation to be in, to hope someone maybe ...