11-21-2023 07:35 PM
11-21-2023 09:01 PM
Makes sense. I still have not received any response from them
11-21-2023 08:46 PM
@Chalupa_Batman wrote:Just know when they do message you, they'll ask you to provide the name and phone number of your referral code person. Have that ready.
There is no reason for a customer supprot agent to ask for the name and phone number of the person who referred you. They only need the referral code. Asking for information such as the name and phone number defeats the entire purpose of the referral code system.
11-21-2023 07:48 PM
Just know when they do message you, they'll ask you to provide the name and phone number of your referral code person. Have that ready.
11-21-2023 07:46 PM
I sent the message. how long until they respond ?
11-21-2023 07:42 PM
depends on volume, some times within a few mins, sometimes a few hrs.
11-21-2023 07:40 PM
Ok. sent a message. how long do it take for an answer usually?
11-21-2023 07:37 PM
@Sam44 Submit ticket with support and ask if they can apply it for you
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-21-2023 07:36 PM
@Sam44 Usually yes, contact CS_agent and they usually can fix it for you. Contact them using this link,
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437