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Duder53
Good Citizen / Bon Citoyen

I changed my email and can't log in to Public Mobile. I opened a ticket 273365-552. What is the status please?

6 REPLIES 6

Duder53
Good Citizen / Bon Citoyen

I didn't realize I had to check for messages. I'm a rookie!

Duder53
Good Citizen / Bon Citoyen

I get it. Help ourselves. Thanks.

Duder53
Good Citizen / Bon Citoyen

This is new to me. Thanks for your tip!

Handy1
Mayor / Maire

@Duder53  We are just customers like you trying to help 

dust2dust
Mayor / Maire

Wait for a red number to appear above the little envelope next to your sailboat avatar. That will be a private message reply. See if it's from CS_Agent. Only give private information (of here) to them if they ask for it.

softech
Oracle
Oracle

@Duder53 how long you submitted the ticket? usually they reply within 2 hours or so.  Check your Community inbox

 

if no reply, message them again for update 

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