status of ticket

[Duder53]

I changed my email and can't log in to Public Mobile. I opened a ticket 273365-552. What is the status please?

[Duder53]

I didn't realize I had to check for messages. I'm a rookie!

[Duder53]

I get it. Help ourselves. Thanks.

[Duder53]

This is new to me. Thanks for your tip!

[Handy1]

@Duder53  We are just customers like you trying to help 

[dust2dust]

Wait for a red number to appear above the little envelope next to your sailboat avatar. That will be a private message reply. See if it's from CS_Agent. Only give private information (of here) to them if they ask for it.

[softech · Accepted solution]

@Duder53 how long you submitted the ticket? usually they reply within 2 hours or so.  Check your Community inbox

if no reply, message them again for update