01-18-2023 01:21 PM
I changed my email and can't log in to Public Mobile. I opened a ticket 273365-552. What is the status please?
Solved! Go to Solution.
01-18-2023 01:39 PM
I didn't realize I had to check for messages. I'm a rookie!
01-18-2023 01:30 PM
I get it. Help ourselves. Thanks.
01-18-2023 01:29 PM
This is new to me. Thanks for your tip!
01-18-2023 01:27 PM
@Duder53 We are just customers like you trying to help
01-18-2023 01:23 PM
Wait for a red number to appear above the little envelope next to your sailboat avatar. That will be a private message reply. See if it's from CS_Agent. Only give private information (of here) to them if they ask for it.
01-18-2023 01:23 PM
@Duder53 how long you submitted the ticket? usually they reply within 2 hours or so. Check your Community inbox
if no reply, message them again for update