08-10-2023 08:45 PM - last edited on 08-10-2023 09:22 PM by computergeek541
I ordered my sim card on July 18, 2023. I still have not received it yet. I am not able to complete a ticket form as I do not have an order number. This field does not accept N/A as an option.'
Please send me instructions at my sign in address xxxxxxxxxxxxxx@xxxxxxxx
08-16-2023 06:19 PM - edited 08-16-2023 06:22 PM
08-16-2023 06:18 PM
Your link says $8.00.
08-11-2023 12:54 AM
You can order a SIM Card from Amazon in the meantime, they are on sale for $4.99 right now directly from Public Mobile and fulfilled by Amazon Prime 1-2 Day Delivery.
Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary https://a.co/d/4wCOnau
08-10-2023 09:08 PM
If you have Amazon Prime this will come faster. It's only $5
The other one should come soon. Even if you do buy this from Amazon and get the other within the next few weeks, keep it as a back up or sell it on Kijiji. Everyone is always looking for a Public Mobile SIM card they can pick up faster.
08-10-2023 08:50 PM - edited 08-10-2023 08:51 PM
That’s true . But if you discuss with support ahead of time and don’t want them to send out another . It’s likely they will offer you a credit for the amount afterwards with proof if receipt . Also not Amazon has them right now for $499 @tgatong
08-10-2023 08:47 PM
@Handy1 wrote:SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly
while your already here and logged in the community you can send a message private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Store will sell a sim but will charge $10. They won't give it for free.
08-10-2023 08:46 PM
@tgatong Click on the envelope icon at the top and send a new private messge to CS_Agent to ask them to resend a repacement.
08-10-2023 08:46 PM
SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly
while your already here and logged in the community you can send a message private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437