cancel
Showing results for 
Search instead for 
Did you mean: 

number suspended- can't remeber the login info

mrco
Great Neighbour / Super Voisin

Hello

I have a PM number, it is suspended due to expired Credit card.

I cant remember login, password, etc.

I need help/guidance to reactivate the number,

Thank you

4 REPLIES 4

@mrco 

Just click on the link I added on my post.

mrco
Great Neighbour / Super Voisin

Hello,

I appreciate your prompt reply,

I haven’t explained the issue well, my apologies.

I dont remember the account for the number, I don’t remember when we have started using the number,

I dont have account for that number, I don’t remember how were we able to use it so far.

would you please be kind and provide me with a link to contact a moderator,

Thank you

 

 

BKNS27
Mayor / Maire

@mrco 

You can click on Forgot Email/Password and you will see the partial info.

If that fails then you need to contact a CS_Agent to help you login to your account and update your CC information.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Mxt
Good Citizen / Bon Citoyen

Hi @mrco 

Please  send a message to CS-agents explaining the issue at the link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

Need Help? Let's chat.