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Unable to connect to internet

Slane
Great Neighbour / Super Voisin

New Umidigi phone. Used Public mobile instructions to setup APN. Phone connects to the internet showing LTE connectivity but no internet. Any ideas? Slane

 

4 REPLIES 4

eddieO
Model Citizen / Citoyen Modèle

@Slane, found this thread from last year that seemed to help another Umidigi user:

https://productioncommunity.publicmobile.ca/t5/Get-Support/UMIDIGI-C1-Max-won-t-connect-with-mobile-...

Meow
Mayor / Maire

Did you check if your phone is compatible with PM?

Does other services work? Calls/sms?

Unfortunately it is never good ide to buy not leading brand name phone no mater features.

hTideGnow
Mayor / Maire

HI @Slane 

Umidigi might not have the proper band to connect.  What exact model?

did you try connect to 3G?

 

slusagm
Town Hero / Héro de la Ville

Make sure OS is updated   Try Reset All Networks on your phone.

 

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