US Plan add-on for the $25 plan

[z34_eric]

Hi Everyone,

I have the $25 plan with 1gb 3g and I'll be going to the US next week. Is there anything specific that needs to be done for the US plan add-ons other than purchasing it?

Thanks

[Dunkman]

@z34_eric 

Here is some more information about US roaming:

https://www.publicmobile.ca/en/ab/get-help/articles/us-roaming-troubleshooting

[Yummy]

Nothing specific no matter what Plan do you have.

Pay for add-on, confirm it is on your account and have a nice trip!

1. Enable roaming.
2. Reboot your phone.
3. Manually select T-Mobile.
4. Ensure you have 4G LTE connectivity.

[softech · Accepted solution]

@z34_eric 

 US data has a 15 days expiry, it will start right after the purchase is completed successfully.  So, you can wait till closer to your trip to buy it

Also, a reminder, when you are in US, make sure you try to connect to T-Mobile network. If it does not connect automatically, then change the Network connection to manual and select T-Mobile

If you roaming purchase includes data, make sure you enable Roaming Mobile Data on your phone

If your roaming purchase includes voice, enable VoLTE on your device and you might be able to use VoLTE for voice.  But if not, your phone should change to 2G network when voice calls come