07-01-2023 11:40 AM
07-01-2023 11:47 AM
@Jane48 Login My Account again using Incognito mode. check Payment History and see how the transaction shows there
https://myaccount.publicmobile.ca/en/account/payment/payment-history
07-01-2023 11:45 AM
Hi @Jane48 do you see the $10 in Available fund??
07-01-2023 11:43 AM - edited 07-01-2023 11:44 AM
did you buy the correct data ? The only $10 data is for use while in USA. If you want data to us in Canada...you need the in Canada data options.
added pic
07-01-2023 11:42 AM
That sounds like roaming. Are you in the states?