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Purchase data

Jane48
Great Neighbour / Super Voisin

Added $10.00 to purchase data but it did not apply

4 REPLIES 4

softech
Oracle
Oracle

@Jane48 Login My Account again using Incognito mode.  check Payment History and see how the transaction shows there

https://myaccount.publicmobile.ca/en/account/payment/payment-history

hTideGnow
Mayor / Maire

Hi @Jane48 do you see the $10 in Available fund??

hairbag1
Mayor / Maire

@Jane48 

did you buy the correct data ? The only $10 data is for use while in USA.  If you want data to us in Canada...you need the in Canada data options.

added pic

add.jpg

dust2dust
Mayor / Maire

That sounds like roaming. Are you in the states?

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