07-01-2023 11:40 AM
Added $10.00 to purchase data but it did not apply
Solved! Go to Solution.
Monday
hi @Mike_s_1976
you tagged on someone's old messages, we cannot help if you don't tell us what was the problem
Why not? I haven't received the email
07-01-2023 11:47 AM
@Jane48 Login My Account again using Incognito mode. check Payment History and see how the transaction shows there
https://myaccount.publicmobile.ca/en/account/payment/payment-history
07-01-2023 11:45 AM
Hi @Jane48 do you see the $10 in Available fund??
07-01-2023 11:43 AM - edited 07-01-2023 11:44 AM
@Jane48
did you buy the correct data ? The only $10 data is for use while in USA. If you want data to us in Canada...you need the in Canada data options.
added pic
07-01-2023 11:42 AM
That sounds like roaming. Are you in the states?
