yesterday
Help I cant figure out how to report a sim card hi jacking or sim swap or whatever. SOme one else is using my phone number and third party Authentication. I'm frantically trying notify banks and cards. How do I report to Public Mobile?
yesterday - last edited yesterday by softech
Quick Question. Who do I dm for support?
@Wesleyjones : added by above
Thank you Softech
yesterday - last edited yesterday
@Wesleyjones
you will need to engage support by direct message. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
But I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
[update: added it back]
@Wesleyjones (Since it is a bit late tonight, they might not reply you until tomorrow morning)
