@Jdfxo34 wrote:
Everything is working on my phone but texting
You mentioned being on PM for about 10 months... did the texting just stop recently, or has it never worked (I'd be shocked at the latter!)? When you say it doesn't work, what happens when you send a text, and who all are the recipients you've tried? You're consistently seeing a green text bubble, correct? And does it just seem to send, but the recipient never receives, or do you see the red circled exclamation mark and "Not Delivered" underneath?
What about texts sent to you? I presume they aren't arriving? Are these from iPhone, Android, machines (short codes)...?
Do you see "Outgoing Text" or "Incoming Text" in the Usage History section of your Self-Serve portal?
In any case, I'm sure you've tried going in and out of Airplane Mode and also hard rebooting, but if not, definitely do those. Before doing so, also go Settings --> General --> Date & Time --> Set Automatically (ensure this is enabled), and also make sure the city corresponds to the same Time Zone that you're in (doesn't have to be your city). Then reboot and re-test.
Failing all that, are you able to test the SIM card in another phone?
