9 hours ago
I just returned from Mexico. I had a problem calling numbers in Canada (Edmonton specifically). When I tried to call with 1-area code-number. I received a message saying the number could not be accessed. However texting was working fine. Once I had someone at the number I texted call me once from their end, after that I could call that number back no problem. Any thoughts?
6 hours ago
You're dialing something wrong then, or your phone has some settings to append something automatically. Look through the settings in your phone app. My Pixel has "Assisted Dialing' in the settings, which I would start by toggling off and/or on, depending on what it's current set at.
9 hours ago
we are in Mexico right now and can dial Cdn numbers without using 001 or +52...or any other trick. It works here just like it would ta home.
9 hours ago
you can try asking PM why was that
Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
9 hours ago
No it was several different numbers. After someone called me from their number, I could call back to that number no problem without using "001", just "1".
9 hours ago
was it just one number with the problem? you don't just call with a 1, you need to call : 001 + area code + phone number