When logging in you should have the option to hit didn’t receive code and then have the option to have the code send to your email so you can get into the account.
On the screen to enter the code it will look something like this:
Once you click didn’t receive code the next screen will look like this:
You can then click send email and you will be able to input that code sent to your email to get to the account. From there you can pause the subscription and enter in the details of a new SIM if you choose to continue with PM and buy a new SIM.
(photo credits to @Chalupa_Batman )
