Can't access my account

[Mng1114]

Hi there, needs help in regards to my subscription number. It keep sending to my co number but its not yet activated.

[computergeek541]

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@Mng1114 wrote:

I just get my sim card and choose my sim number. Since its not yet activated, how can I receive the 6 digits code if the public mobile will automatically send it there? its not yet activated 

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When trying to log in, there is a didn't get code/resend code button.  Does selecting that allow you to request the 2FA code by e-mail?

[Mng1114]

I just get my sim card and choose my sim number. Since its not yet activated, how can I receive the 6 digits code if the public mobile will automatically send it there? its not yet activated 

[hTideGnow]

HI @Mng1114 

your account not yet activated or his?

and you want to give him your referral code?  

did you try login from both the browser and app?  if both fails, ask support agent to check, message them and ask

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437