02-06-2023 04:27 PM
I lost all voice services, daya and twxt work, I assume aomething to do with public moble customers moving to kodoo, i need a number with a live person to fix this, this robotic messaging support os for the birds. Fix this!
02-06-2023 05:57 PM
@Georges1968 There was a Telus Mobility wide outage affecting SK, AB, and parts of BC along with the sub-brands like Koodo & Public Mobile, here's an official post about it:
But it's working for me now in SK as of 4:06PM CST.
02-06-2023 04:36 PM
as a Public Mobile customer you should be aware that there are no numbers to call for assistance. The Community Forum is the first place to come for help. We're usually able to provide a solution to your question and if not we can provide further guidance...as clearly seen by above contributors to your question.
02-06-2023 04:28 PM - edited 02-06-2023 04:30 PM
Lots of complaints of outages in the last hour especially Alberta Check
Outage map in your area:
https://istheservicedowncanada.com/
edit no one to talk to everything here done online
but here’s how to reach support
Getting support / submit ticket
Or while your already here and logged in the community
Watch for reply top of page to the
Right ( envelope image )