Do payment

[Hassannaji]

My service was stopped. 

[SourDude1234]

Hi there,

You can go yo publicmobile.ca and make a payment by logging into “My Account”. You could also use the phone app to make a payment. Please be aware that the website and app are currently facing some issues, so it is best to try some time later.

[NDesai]

@Hassannaji Are you having trouble making a payment? Try using incognito or private browsing window. If that doesn't work, try the PM app. 

[softech]

@Hassannaji 

your service is suspended and you need to manually payment to resume service?

Login to My Account using browser with Incognito mode, click Pay and Resume Services to make a manual payment

if you don't see such a button, use the following link to go to the Add Fund to account page, load enough fund for the system to renew your service:

https://myaccount.publicmobile.ca/en/account/payment/funds/card

After you make the payment, logoff from My Account and reboot the phone and test

if for whatever reason you cannot pay using tut card on file , quick way is to get a voucher from SDM/London drug/711/Shell and then use *611 to load the voucher (no account pin required). 

Or you can also buy a voucher online with a fees via muskbird.com/ding.com/recharge.com and then load the voucher using *611.