01-02-2020 02:11 PM - edited 01-05-2022 08:50 AM
01-03-2020 12:09 AM - edited 01-03-2020 12:10 AM
@april_h30 wrote:
I would recommend clicking on the question mark icon at the bottom of your screen on the right and type in how to contact a moderator and the chatbot will provide the link for the moderator. They can help with applying the $0 credit if it does not appear in your account.
Why?
We don't know if @edwintribus is a customer yet. All he has to do is sign up and wait. Contacting moderarors now is a waste of everyone's time.
01-02-2020 10:46 PM
I would recommend clicking on the question mark icon at the bottom of your screen on the right and type in how to contact a moderator and the chatbot will provide the link for the moderator. They can help with applying the $0 credit if it does not appear in your account.
01-02-2020 04:01 PM
Thank you.
I will do that!
01-02-2020 04:01 PM
@edwintribus wrote:How can I make sure this applies to my account as a new customer?
@edwintribus What part of the offer is confusing you?
01-02-2020 03:00 PM
@edwintribus I received my credit within 2-3 days. Give 2-3 weeks, then contact moderators to confirm if you are concered, to avoid paying for it first then receiving a credit afterwards
01-02-2020 02:43 PM
@AE_Collector wrote:Unless something changed today the second month free promo is good on any plan including the $15 plan. The "any plan" part was added a day or two later up on top of the original promo wording and is still there.
Keep watching in your account online for the credit equal to your plan cost to show up. It can take up to 30 days to arrive there so it will be there for your next renewal.
AE_Collector
@AE_Collector Yes the home page is still showing this offer for any plan but the announcement says $25 or higher. Confusing messaging from PM!
11 - Limited time offer, effective December 20 2019. Offer available to new customers who activate online and in-store. Offer is stackable with other promotions.
The one-time credit amount will be equal to the plan activated on and will be automatically applied. Please note the one-time credit will be added to the account within 30 days of activation. This offer is subject to change without notice.
01-02-2020 02:42 PM
@edwintribus As @AE_Collector has pointed out this promo applies on all plans however if you only want the $15 plan by activating on the $25 and changing on the next renewal to the $15 you will benefit from the extra credit. If you sign up on autopay with the $10 referral code credit you will get four months of service for $27 +tax. ($25+$2 payment for your 4th month=$27+tax)
01-02-2020 02:24 PM - edited 01-02-2020 02:38 PM
Unless something changed today the second month free promo is good on any plan including the $15 plan. The "any plan" part was added a day or two later up on top of the original promo wording and is still there.
Keep watching in your account online for the credit equal to your plan cost to show up. It can take up to 30 days to arrive there so it will be there for your next renewal.
AE_Collector
01-02-2020 02:23 PM - edited 01-02-2020 02:33 PM
This offer is now available for activations on any Public Mobile plan and has been extended until further notice. (as noted by @AE_Collector )
How to Get this Offer:
01-02-2020 02:13 PM - edited 01-02-2020 02:37 PM
Here are more details of the offer.