10-07-2024 03:13 PM
I have been locked out of my account for sometime now?
when it first happened i was just trying to log in and it said i had exceeded my log in attempts, even though that was the first time i tried
now the account says that everytime i try to login. I have tried to change my password but that doesn’t seem to help. Can’t login at all
10-07-2024 03:18 PM - edited 10-07-2024 03:19 PM
hi @Centipede
please use Incognito/private/secret mode on your browser to login My Account to try login again
If same, please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-07-2024 03:18 PM
I think you may need to reset your password, which would send an email to the email address you have on file. If you're unable to do that, you can message a PM Customer service agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-07-2024 03:15 PM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437