4 hours ago
I have been locked out of my account for sometime now?
when it first happened i was just trying to log in and it said i had exceeded my log in attempts, even though that was the first time i tried
now the account says that everytime i try to login. I have tried to change my password but that doesn’t seem to help. Can’t login at all
4 hours ago - last edited 4 hours ago
hi @Centipede
please use Incognito/private/secret mode on your browser to login My Account to try login again
If same, please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
I think you may need to reset your password, which would send an email to the email address you have on file. If you're unable to do that, you can message a PM Customer service agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437