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Mizk2510
Great Neighbour / Super Voisin

I can't remember the email that I put on my account and want to know if its possible to change it with just the phone number 

3 REPLIES 3


@Mizk2510 wrote:

I can't remember the email that I put on my account and want to know if its possible to change it with just the phone number 


Please go to selfserve.publicmobile.ca and use the forgot e-mail link.  Instructions will be sent by text message with a 2FA code.  Also, an e-mail message will be sent to the e-mail account reminding of you that e-mail address was used.

hTideGnow
Mayor / Maire

hi @Mizk2510 

you cannot do it yourself but support agent can help 

please message them here 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Mizk2510  You need to log into you account and go profile page ”manage ever safe” and you can change it there but if you can’t  log into bet support to help you gain access and change the email 

submit ticket with support . using the chat bubble bottom right of screen 

 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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