cancel
Showing results for 
Search instead for 
Did you mean: 

Issue getting into My Account

Robbins
Great Neighbour / Super Voisin

Displays the following error:

{

  "message":"Request header or cookie too large"

}

5 REPLIES 5

dabr
Mayor / Maire

@esjliv   perhaps, because old habits die hard?  😉


@Timer wrote:

@Robbins 

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

 

or open ticket with support team by  CS_Agent  to change email or set new password.


 

Hi @Timer , so 2 posters before you (over 1 hour before you posted) already said the same thing as your first statement.

 

And, I am curious, why are you suggesting to have OP change their email or password. There is no issue with either of these things in this case. Seems like a browser/site issue only, and that's it.

 

Best to just leave posts alone if nothing valuable can be added to OP's question/issue. And repeating does not help the thread.

Timer
Mayor / Maire

@Robbins 

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

 

or open ticket with support team by  CS_Agent  to change email or set new password.

softech
Oracle
Oracle

@Robbins   usually with this error, you only need clear cache and try again

 

If that fails, try to use incognito mode or try a different browser , Edge/Firefox/Chrome

Meow
Mayor / Maire

Ha. That is a new one 😉

Try to use different browser, clear cache, delete cookies.

Refresh multiple times...

Need Help? Let's chat.