08-09-2023 12:19 PM - last edited on 08-12-2023 11:28 AM by Dunkman
Hi,
I want to start a new Public Mobile subscription with the email address I currently use for another account with Public Mobile. If I change the email address for the first account, will I be able to use the freed email account to start a new subscription on a different phone?
Thanks in advance 🙂 Stephane
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08-09-2023 09:20 PM
My pleasure!
08-09-2023 03:45 PM
Thanks for the information, super appreciated 🙂
08-09-2023 03:44 PM
Thanks for the information, greatly appreciated 🙂
08-09-2023 02:13 PM
Remove the email from the EverSafe ID you no longer want it attached to here by adding a new one to it, and than the removed email will immediately be available for use on any other EverSafe ID again.
https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/personal-profile:im-handles
08-09-2023 02:12 PM
It will work, I tested it multiple times and have used 3 emails I was using on Accounts less than a week ago already again for New Activations.
As long as they removed from the current Eversafe ID Account, it can be used immediately again.
08-09-2023 12:51 PM
I get the idea, but it’s just that the account that’s active now is for a secondary line, I would gladly use it with a different email address that I already own. The new one would be my main line so I prefer for it to use my real primary email address. I mainly want to know if that’s a possible scenario to manage my options 🙂 But thanks for the suggestion.
08-09-2023 12:49 PM
Thanks, I’ll try sending them a private message to check. If someone has been through the same thing and know the answer, please feel free to follow up 🙂
08-09-2023 12:43 PM
You can try, go to your Profile section and click on the pencil icon and change it but I would check with a CS_Agent first and see if it can be done.
Private message them at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-09-2023 12:40 PM
HI @infosteph
you will need 2 different email addresses for 2 different Public Mobile accounts for 2 phone lines
some people uses alias to create the 2nd account
Like abcdef@gmail.com can be abc.def@gmail.com
08-09-2023 12:27 PM
I get why that would be easier, but the email that would be freed is my main email address, I prefer to use it.
08-09-2023 12:23 PM
why not just use different email address for new account rather than take the chance that recycled email won't work.