@SavvSimmons hi it is easy to get help here in the community or if it is account specific
you need the help of a service rep if simon won't work for you use option 2
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
What kind of help do you need? Maybe we can help (customers like yourself)?
To Contact CSA-agent; there are 2 methods:
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking (Ctrl+)Here