I can't receive my imessage properly.

[Vicky_yi888]

I subscribed $34 plan last night, and transfered my number, but I felt something was wrong always. I still can't receive my imessage properly. Can you test or check my number to see everything is correct?

[softech]

@Vicky_yi888 can you receive incoming calls??

if you can , then reboot your phone first, click Reset Network Settings 

[Chalupa_Batman]

Hey @Vicky_yi888 

Make sure your data is turned on. iMessages require data services.

Also, go into network settings, turn off automatic and choose Public Mobile and reboot. If that doesn't work, please create a ticket as there were problems before with it and may needs some attention again.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.