01-14-2023 03:04 PM - last edited on 01-18-2023 10:38 AM by Dunkman
Hello community,
I'm pretty new and am wondering how to claim the give-back points. Is it automatic? I got an email saying I'm top 25% and got 2 points. Thank you.
Solved! Go to Solution.
01-14-2023 08:44 PM
Give back point credit automatically to your rewards account and then when you have enough points you redeem
01-14-2023 03:40 PM
Hi @Chrissyrioux12 if OP on Public points, it won't credit to the bill. New points system, they need to collect points to redeem manually
01-14-2023 03:39 PM
Automatically credited before your next renewal
01-14-2023 03:35 PM - edited 01-14-2023 03:38 PM
here's some light reading that should clear things up a bit.
https://www.publicmobile.ca/en/on/get-help/articles/Public-Points-Rewards
added...
https://www.publicmobile.ca/en/bc/get-help/articles/Public-Points-Catalogue
01-14-2023 03:33 PM - edited 01-14-2023 03:35 PM
First of all, CONGRATS for the Community support, @Debugs !!!
Here's a summary of how public points can be accumulated and applied toward various Public Mobile services:
Reward Points Earned How do I earn it? When do I receive it?
Welcome Present | 5 points | As a little welcome present for joining Public Points, we’ll give you 5 points. | Automatically added after you’ve joined Public Points, and we’ve set up your profile on My Rewards. |
Loyalty Perks | 1 point for every month with Public | As if welcome points didn't sound nice enough, you'll also earn 1 point for every month you've been with Public Mobile | Automatically added after you’ve joined Public Points, and we’ve set up your profile on My Rewards. |
Reward Points Earned How do I earn it? When do I receive it?
Points Back | 5% back for every dollar spent | Earn points just by paying your bill. For every dollar you spend (on your plan and on add-ons), you’ll make 5% of it back in points. Spend away! | Within 48 hours of your spend |
Anniversary Points | 10 points | For every twelve months you stay with us, you’ll earn 10 points. Think of it like an anniversary present! Note: time spent in suspend status is still counted towards your Anniversary. | On your Anniversary date |
Give Back | 1-20 points | Earn up to 20 points every 30 days by asking questions, helping others and voicing your opinion on the Public Mobile Community. | Community standings are released the first week of the following month, and Give Back points are added within 48 hours. |
Refer-a-Friend | 1 point every 30 days / active friend you referred | Refer a friend to Public Mobile, and you’ll receive one point for every 30 days your friend stays with us. Your friend will also receive a one-time $10 credit when they use your referral code.Note: your referral code can be found on your My Rewards homepage. | Every 30 days from your renewal date |
01-14-2023 03:12 PM
@Debugs Unfortunately, you can only redeem those points rewards when you've accumulated 15 points. Lesser value points can be used to purchase domestic data or roaming add-ons if you're planning a trip in the states.
01-14-2023 03:11 PM - edited 01-14-2023 03:11 PM
@Debugs @Sign into your rewards portal and browse the Catalog of options , note you need 15 points for $15 towards your phone bill
01-14-2023 03:07 PM - edited 02-17-2023 08:28 AM
hi @Debugs you are on the new Public Points? you should see them soon on your My Rewards, no later than you next plan renewal. Keep in mind, the points are in My Rewards and you have to collect them to redeem. Maybe wait til you have 15 points and you can redeem for $15