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Debugs · 01-14-2023

Hello community, I'm pretty new and am wondering how to claim the give-back points. Is it automatic? I got an email saying I'm top 25% and got 2 points. Thank you.

Debugs · 01-10-2023

Hello community, Just started my plan with Public last month. And the points back for the 2nd month are 50% of those in the 1st month. On the activity page, they both are "10% points back", and I have not changed my plan. How can I get this correcte...

Debugs · 12-10-2022

Hello support community, I just got a new line with Public mobile and it's been created for almost 24hours. But I haven't been able to receive any verification code thru texts. I have been able to use msg and call tho. Also, my account and Public pr...

Debugs · 01-10-2023

I think you will need to call your previous company.

Debugs · 01-10-2023

Thanks for the info. I paid the same amount of money for both bills. This is resolved, I got a referral credit in my account. Thank you everyone.

Debugs · 12-27-2022

On top of what's mentioned above, try entering your promo code thru your account page: 1. log into your account2. go to plans & add-ons3. scroll down and find "New Promotional Code"It will work for some promo codes in my case. Good luck!

Debugs · 12-26-2022

Sometimes I don't get service and when I restart my iPhone, it works again. Also sometimes if your phone is exposed to cold weather for a long time, it might lose the signal. If it's a temporary issue, try restarting, otherwise, check the coverage ma...

Debugs · 12-21-2022

This is what I got in my account. Try refresh and see if will show up. Also, go to the history and see if you accidentally used those minutes (not likely, but sometimes weird things happen).Last but not least, if the things above don't work, file a t...

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How to claim give-back points?

Wrong points back

Cannot receive verification codes

Re: Please cancel the company I used before.

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Re: No service zone

Re: Gift of 2 GB of free data and 500 free int. Long distance