How to change the language of automated voicemail

[Hirensorathia]

I am not able to change the language in my voicemail account. The instructions are in French to change the language or to set the voice mail message. Since I do not know French, I am not able to change the language to English and voice mail message recording thereof. Please help.

[softech]

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@Meow wrote:

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I am trying to change 'my name' to silence but somehow it is not working???

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@Meow   you are ok to have user to hear the number instead ?

[darlicious]

@Meow 

By following the diagram....? I think you have to trick the system into making a recording that will then erase your name....got muzak?

Going by my post time stamp it took me about 22 minutes longer than @dabr but you can click on their link and then click on @computergeek541 's link to the knowledge base article.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

[Meow]

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@darlicious wrote:

Follow this diagram....

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Where do you get these nice diagrams from?

I am trying to change 'my name' to silence but somehow it is not working???

[darlicious]

@Hirensorathia 

Follow this diagram....

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

[dabr · Accepted solution]

@Hirensorathia    A couple of other threads with a similar request suggest that you need customer support to change the language option for your voicemail.

Click the chatbot bubble bottom right of screen to submit a ticket or click the envelope icon top right (next to your avatar) and send a private message to CS_Agent.

Edit:  @Hirensorathia   Actually this thread suggests you can change the options yourself by calling your voicemail and selecting 4, 4, 5 and 1:  https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-voicemail-and-system-text-L...