Hi! I had my pre auth charge twice recently

[latisham]

And I can't tell much what happened to that extra payment but I wanted to say thanks anyways because with rewards applied and a promo of 20gb for $35 

I feel like I'm winning 🤣 because my bill is then $15 a month. 

I love this company! 

[BKNS27]

@latisham 

Are you saying that you were charged $15 twice?

How much is your reward?

$2 for AutoPay

$3 for annual reward for 3 years

$5 for 5 referrals?

Little confused about your post so can you provide more detail?

[esjliv]

Well you should not be charged twice. So hopefully there is a reasonable explanation for that @latisham (hopefully as explained by @dabr  and/or @hTideGnow )

But, glad to here you are happy!

[hTideGnow]

HI @latisham  did you see 2 charges on your payment history?

and the extra charge goes into the Available fund?

I am a bit confused

[Handy1]

@latisham  Me too , enjoy !

[dabr]

@latisham   If you're seeing the double payment on your online CC, then one is most likely a pending charge which will drop off in a 2 or 3 days.  Otherwise check to see if the second charge appears in your account balance as a credit which will be used towards the next payment cycle.