Free second month + 5GB boxing day deal

[bryankeep]

Hello community,

I signed up for the free second month + free 5GB of data when I signed up for public mobile before January 15th. I registered yesterday and am very happy with public mobile so far but I didn't see anywhere to get the 5GB. I assumed it would automatically get added to my account. Now today I recieved an email  reminding me about the deal. Anyone encounter this issue or have solutions to this problem? 

Thanks,

Bryan

[JK8 · Accepted solution]

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@bryankeep wrote:

Hello community,

I signed up for the free second month + free 5GB of data when I signed up for public mobile before January 15th. I registered yesterday and am very happy with public mobile so far but I didn't see anywhere to get the 5GB. I assumed it would automatically get added to my account. Now today I recieved an email  reminding me about the deal. Anyone encounter this issue or have solutions to this problem? 

Thanks,

Bryan

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You will see the promos within 30 days of activation.

1. Eligible customers will be credited the 30-day rate plan amount within 30 days of activating. These credits will count towards your next plan renewal.
2. Eligible customers will be credited the add-on bonus within 30 days of activating if applicable.

[tien_o]

I have received an email reminding me to activate my sim before the 14 of Jan to get the flash deal. However, I have already activated my sim the day I signed up. Does this email mean that I activated the sim too early or do you think this is an email they are sending everyone?
Thanks Everyone!

[cavemantoronto]

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@tien_o wrote:

I have received an email reminding me to activate my sim before the 14 of Jan to get the flash deal. However, I have already activated my sim the day I signed up. Does this email mean that I activated the sim too early or do you think this is an email they are sending everyone?
Thanks Everyone!

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Did you folllow terms of the promo? If you activated during valid time period, you're good.

[EF23]

Yes my husband joined and he’s suppose to get the second

month free and 5 gigs and I haven’t seen it yet

[JK8]

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@EF23 wrote:

Yes my husband joined and he’s suppose to get the second

month free and 5 gigs and I haven’t seen it yet

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You will see it within 30 days from activation.

[waytomatrix]

my account was activiated on 29th January but still have not got 5Gb + 2nd Month free reflecting in my account.  Not sure, if I am going to be billed on 28th Feb... next monthly fee is appearing soon

[Triguy]

It can take up to 30 days if you met all the requirements to receive them.

[toa]

I'm on the same boat too, already 2 weeks, nothing. hope to get it by next billing cycle

[cellphoneuser1]

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@toa wrote:

I'm on the same boat too, already 2 weeks, nothing. hope to get it by next billing cycle

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Public Mobile said 30 days in the terms. You should get it by then.