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Purchased wrong adds on

Urszula2019
Great Neighbour / Super Voisin

What to do to change wrong purchase?

1 ACCEPTED SOLUTION

Accepted Solutions

JK8
Mayor / Maire

@Urszula2019 wrote:

What to do to change wrong purchase?


Contact a moderator and ask them to assist you with this.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

 

View solution in original post

3 REPLIES 3

JK8
Mayor / Maire

@Urszula2019 wrote:

What to do to change wrong purchase?


Contact a moderator and ask them to assist you with this.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

 

darlicious
Mayor / Maire

@Urszula2019 

You will have to contact the moderators and ask nicely if they would credit it back to your account. If you do need a different one they will be much more amiable to a credit if they know its getting spent right away.

Urszula2019
Great Neighbour / Super Voisin

Thank you