12-21-2022 09:48 AM
12-21-2022 12:36 PM - edited 12-21-2022 12:38 PM
12-21-2022 09:54 AM
Wait 1h or longer before attempting to log in again as you temporary locked your account. Do NOT change password if you are 100% confident you use correct one. If you change it, wait 20min to try to log in again.
Public Mobile has web page cache issue so you might be looking at obsolete status. Click on little spinner refresh icons lower down. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.
12-21-2022 09:51 AM
12-21-2022 09:50 AM
@erikreich @Try clearing web browser cache / cookies and try again in cognito / private mode
12-21-2022 09:50 AM
Since PM website has caches issue, so clear caches , cookies then using computer and private or incognito mode browser to login. For some mysteriously reasons, mobile device some times hard to login, so don't use mobile device to login.
Wait for couple of hours then follow above method try login again.